Support

Need a hand?

Most answers below. If you don't find what you need, email me.

📧

Direct email support

For bugs, feature requests, billing issues, or refunds.

androdeveloper24@gmail.com

Premium subscribers: 24-hour response. Free users: 48–72h, best-effort.

Frequently asked

The extension doesn't see my meta.ai tab+

Three things to try:

  1. Make sure you're on a URL that starts with meta.ai/imagine
  2. Reload the meta.ai tab after installing the extension
  3. Go to chrome://extensions → click "Reload" on Meta Automation
Downloads are saving to the wrong folder+

Chrome's downloads always go to your default download folder, but the extension creates a subfolder inside it using the "Folder name" setting (default: meta-batch). Change this in Settings tab → Downloads.

To pick a totally different parent folder, change Chrome's default download location: chrome://settings/downloads.

Batch stops mid-way without finishing+

Usually one of:

  • meta.ai rate limit hit — increase the delay between prompts in Settings (try 60–90s)
  • Meta AI itself returned an error — check the Activity tab for the specific failure message
  • Browser fell asleep — disable Chrome's tab-discarding for meta.ai
Premium not unlocked after payment+
Email us with your payment receipt and the email you used at checkout. We'll activate manually within hours.
I want a refund+

7-day window for monthly, 14-day for yearly — no questions asked. Email us from the address used at checkout.

Will the extension get suspended by Meta?+

The extension simulates the same clicks and keypresses you'd perform manually on meta.ai — it doesn't bypass rate limits, auth, or terms. We're conservative with permissions (no scripting permission, no remote code). That said, Chrome's policies evolve and meta.ai's terms could change. If something goes wrong, we'll communicate via the email of registered Premium users.

Can I request a feature?+
Yes! Email with details. Premium subscribers get priority on the roadmap.