Support

Need a hand?

This is the central support hub for all Naudera products. Pick your product below, or email us directly.

📧

Direct email support

For bugs, feature requests, billing issues, or refunds — any Naudera product.

✉️ Open in Gmail Use mail app

androdeveloper24@gmail.com

Premium subscribers: 24-hour response. Free users: 48–72h, best-effort.

Browser extensions

Each extension has its own support page with product-specific FAQs and troubleshooting.

Grok Automation
Support, FAQs & troubleshooting → Meta Automation
Support, FAQs & troubleshooting → Flow Automation
Support, FAQs & troubleshooting →

Android apps

Our free Android apps each have their own page.

Tags Tool
App page & help → UTV Player
App page & help → All Video Downloader
App page & help → Video Saver
App page & help →

Common questions

Premium not unlocked after payment+
Email us with your payment receipt and the email you used at checkout. We'll activate manually within hours.
I want a refund+

7-day window for monthly, 14-day for yearly — no questions asked. Email us from the address used at checkout. See our Terms of Service for details.

Where can I find product-specific help?+

Each product has its own support page with detailed FAQs — use the links above. For anything not covered there, email us directly.

Can I request a feature?+
Yes! Email with details and tell us which product. Premium subscribers get priority on the roadmap.